Troubleshooting
Resolve wallet, browser, and connection problems from the desk.
Wallet or signature unavailable
Unlock the wallet and check for a pending prompt. Use the site picker if no injected provider is available. If you decline the round signature, press Start again when ready. Check that the selected wallet is on Robinhood Chain.
WebGPU unavailable
Choose CPU, or run the device check on the Browser support page. A GPU name displayed in the interface is not a successful WebGPU device check. After sleep or a graphics reset, stop and restart the search.
Connection interrupted
Read the notice on the desk. If a round is waiting for confirmation, let the status update before starting again. If the desk says new rounds are temporarily unavailable, wait and retry later.
This diagnostic prints only browser capability flags. The online flag is a hint from the browser, not a reachability test for the service.
console.table({
secureContext: window.isSecureContext,
webGPU: Boolean(navigator.gpu),
webCrypto: Boolean(globalThis.crypto?.subtle),
onlineHint: navigator.onLine,
visible: document.visibilityState === 'visible',
injectedWallet: Boolean(window.ethereum?.request),
});Report a problem
Include the exact visible error, browser version, selected engine, and the steps that led to it. A cropped screenshot of the error is usually enough. Keep wallet signatures, account details, and raw browser storage out of the report.